Education
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Diploma in Computer Applications
A well-structured curriculum covering various software suites like Microsoft Office and Google Suite. For Microsoft Office - Word for document Read more
Experience
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Lead Generation Specialist
- Generated over 1500 high-quality leads per month through research, contributing to a 20% increase in new business opportunities. - Achieved a Read more
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Manager/Customer Support Rep
- Managed day-to-day operations of a successful hair business, increasing monthly revenue by 20% and reducing operational costs by 15%. - Oversaw Read more
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Customer Service Rep
- Resolved over 95% of customer inquiries and complaints on the first attempt, ensuring a high satisfaction rate and increasing customer retention by Read more
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Virtual Assistance
● Delivered personalized support with a 95% satisfaction rate, addressing inquiries and resolving issues efficiently through chat. ● Reduced Read more
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Administrative Assistant
- Organized and maintained over 500 legal documents monthly, ensuring 100% accuracy and accessibility. - Managed the scheduling of 500+ client Read more
Tasks
